A transformational journey. LifeWorks becomes TELUS Health. Visit our About Us page to learn more. 

OHS Training 

Why choose us?

We offer our customers several specific training courses to meet market requirements. Our qualified and licensed trainers are available to share their knowledge and best practices in OSH management.

How do we do it?

We offer you the opportunity to acquire OHS skills. Whether it is through traditional in-company training or through webinars, we will be able to offer you a learning method adapted to your needs. We are also pleased to partner with Cognibox to offer a comprehensive online OHS training catalog, allowing you to complete your training anywhere, anytime.


Training lists

Online training

  • Being an OHS Leader: Supervisor Training

    Duration: 1h30

    Are you in a position of authority? Are you aware of your responsibilities in the area of occupational health and safety management? In order to fulfill his duties, the supervisor (or manager) must play a leadership role with his team and act as an intermediary between the workers and management. The supervisor must participate in the identification of risks, in the choice of corrective measures to be taken, in the implementation of these measures and in their maintenance by means of follow-up, control and evaluation of his actions. Thus, its credibility will allow it to commit its resources to the prevention process.

  • Boom and scissor lift safety

    Duration: 20 minutes


    Aerial work platforms provide a temporary workspace as an alternative to ladders or scaffolding. They can be used to perform inspections, maintenance, or repairs. The vast majority of accidents related to aerial work platforms, approximately 90%, are caused by inappropriate behavior on the part of the operator. Through this online training, the operator will be informed of the safety rules and compliance with all prescribed operating procedures for the efficient and safe operation of a boom or a scissor lift platform.


    Objectives

    • Identify aerial work platform types
    • Describe requirements for equipment and controls
    • List considerations to take before operating an aerial work platform
    • List safe work practices
    • Recognize existing hazards of aerial work platforms


  • Crane hand signals

     Duration: 20 minutes


    Often, a crane operator does not have a clear view of the load during a lift, so he must rely on a spotter, or signal person, to guide him. Safe lifting requires a reliable communication channel between the crane operator and the signal person. Even though radios can be used, hand signals are often the most reliable form of communication.


    Objectives

    • Describe the importance of standard hand signals for directing crane operation
    • Describe the role and requirements of a signal person
    • Demonstrate proper hand signals for standard crane operations

  • Confined spaces - entry / monitor

     Duration: 40 minutes


    Every year, many people die while performing work in confined spaces. Among these casualties, 60% of them were improvised rescuers. Failure to respect procedures, forgetfulness or negligence can turn into a fatal accident. This training deals with the fundamental principles surrounding work in confined spaces.


    Objectives

    • Describe what is a confined space
    • Identify specific hazards that exist within confined spaces
    • Identify procedures used to minimize confined space hazards
    • Describe the job roles and responsibilities involved in confined space entry


  • Electrical safety: Introduction Z462 and arc flash

     Duration: 1h 15 minutes


    Any worker who is exposed to sources of electrical power is at risk. Aren’t electric shocks harmless? Perhaps, but the force and heat produced by an electric arc can damage and destroy human tissue. Through this online training, workers will be informed of potential risks which may arise in the course of their duties and of prevention measures they should implement.


    Objectives

    • Electrical hazards overview
    • Electrical injuries including shocks, burns, electrocutions and falls
    • Electrical fires
    • Ground fault circuit interrupters
    • Recognizing, evaluating, and controlling electrical hazards
    • Personal protective equipment
    • Regulatory requirements for working on electrical equipment
    • Define “arc flash”
    • List the dangers of an arc flash
    • Identify common factors that increase the likelihood of an arc flash occurring
    • Describe risk assessment and control methods
    • Describe the basis for determining an arc flash boundary
    • Describe requirements for choosing the appropriate personal protective equipment (PPE)
    • List requirements for arc flash warning signs and labels
    • List common lockout/tagout procedures


  • Fall prevention and protection

     Duration: 2 hours


    Same-level falls, holes, mezzanines, scaffolds, platforms, ladders, stepladders, roofs, towers or skyscrapers, etc. : Opportunities to fall are all around. Year after year, falls are among the leading causes of workplace deaths. This training addresses the main situations which put workers at risk for falls, and include basic principles and techniques of fall protection to recognize and prevent potential hazards associated with working at heights.


    Objectives


    • Identify and describe types of fall protection systems, including best practices for their use
    • Describe the employer’s responsibilities in fall protection and training
    • List in order the steps to put on a body harness
    • Identify and describe different types of lanyards
    • Describe different types of anchorage points
    • Evaluate free-fall distances
    • Identify and describe vertical and horizontal lifelines
    • Calculate the factors for determining fall space clearance
    • List emergency action plan steps in case of a fall
    • List inspecting and maintenance guidelines for fall protection systems
    • List fall protection use guidelines inlift equipment
  • Fire extinguisher safety

     Duration: 45 minutes


    Not all fire extinguishers are the same. Using the wrong extinguisher can not only be ineffective, but can, in some cases, aggravate a situation. This training covers the types of fire extinguishers, as well as how to use them and maintain their good condition.


    Objectives

    • Identify and describe the elements of the fire tetrahedron
    • Differentiate between the classifications of fire
    • Describe the basics of how a fire extinguisher works
    • Differentiate between the types of fire extinguishers
    • Describe the rating system used for fire extinguishers
    • Indicate when to use a fire extinguisher
    • List the steps for using a portable fire extinguisher
    • Understand when to evacuate in case of fire
    • Describe proper fire extinguisher maintenance
  • Forklift safety

     Duration: 60 minutes


    Operating a forklift requires good control of the risks related to driving the vehicle, such as those related to handling loads or to the work environment. This is just as important for the operator as it is for those around him. This training covers fundamental principles for the safe and compliant operation of a forklift.


    Objectives


    • Differentiate between handling a forklift and an average car
    • Identify the most common forklift accidents
    • Describe steps for refueling / recharging batteries
    • Describe the center of gravity and stability triangle
    • Describe load capacity and the load center
    • Describe forklift pre-operation inspections
    • Describe safety guidelines and best practices for forklift operation

  • Hand and power tools

     Duration: 25 minutes


    Tools are an integral part of everyday life and are often used without fully recognizing the potential dangers they may pose. At work and at home, it is important to take great care to properly use and maintain all tools, as most tool-related accidents occur due to improper use or maintenance.


    Objectives

    • Identify the main risks and prevention methods related to the use of small hand and power tools:
    • Security measures to take when using tools
    • Tool maintenance
    • What to do and what not to do with tools
    • Operation instructions

  • Hearing protection

     Duration: 40 minutes


    Did you know that hearing does not regenerate? Hearing damage is irreversible. A hearing aid can, at most, compensate, but will never restore a person’s hearing. Someone subjected to 100 dB (noise of a lawnmower) for 40 hours a week, after 20 years, will, on average, experience a 48% hearing loss. Through this online training, the worker will be made aware of the importance of using adequate hearing protection to preserve their hearing health.


    Objectives

    • Describe the properties of sound
    • Describe the anatomy of the ear
    • Describe how the ear interprets sound
    • Differentiate noise types and understand their impact on hearing
    • Describe hearing loss and how to prevent it
    • List the requirements of a hearing conservation program
    • Compare the advantages and disadvantages of earmuffs versus earplugs
    • Identify noise hazards and select the appropriate protection
  • Hot work

     Duration: 30 minutes


    It is not unusual that fires in the workplace occur during the execution of a quick five-minutes task in an area which is not suitable for welding and cutting. The Hot Work e-learning is a dynamic and interactive training that can be carried out with your web browser 24 hours a day, 7 days a week, without any supervision.


    Objectives

    • Understand phenomena associated with fire:
    1. How and why it is triggered
    2. How it travels
    • Understand the importance of fire prevention as well as the legal and regulatory requirements applicable

    Identify:

    1. Situations presenting risks during hot work
    2. Prevention treatment associated to hot work
    • Identify the appropriate individual protection equipment for main work
    • Familiarize yourself with procedures and documentation applicable to hot work
    • Avoid any fire!

     



  • Investigation and analysis: best practices

    Duration: 45 minutes

    The investigation and analysis of accidents is not the search for a culprit. In this prevention activity, you will be able to determine how and, more importantly, why the accident occurred. Investing in this activity will prevent history from repeating itself. It allows the company to have better control over the risks. In the end, everyone wins!

    - Target audience: Managers, supervisors, HR, OHS committee members

    Objectives:

    - Use best practices in workplace accident investigation and analysis 

    - Research the facts behind the injury

    - Effectively identify the causes of the accident

    - Choose among the types of solutions

    - Complete your report

    - Follow up, monitor and evaluate after the activity



    We will answer several questions during the training:



    - When to investigate and analyze? 

    - How to distinguish between types of causes?

    - What are the types of solutions to correct the causes of the injury? 

    - Who should be involved in the activity?

    - How to use the report at the end of this activity?

  • Ladders and Stepladders

     Duration: 30 minutes


    Ladders and stepladders are common tools that nobody is concerned about. Yet, they cause an incredible number of accidents, some of which are very serious. This training will provide workers with the knowledge and working methods required to work safely on ladders or stepladders.


    Objectives

    • Differentiate between types of ladders
    • Choose the appropriate ladder for the work to be performed
    • Install a ladder
    • Inspect a ladder
    • Define the proper storage and maintenance of a ladder
    • Secure a work site


  • Load handlnig: principles and basics

    Duration: 40 minutes



    Unique and essential e-learning training for your employees who make physical efforts and handle loads. Applicable in all work environments. Principles & Basics is solid! Based on an understanding of ergonomic principles, Principles & Basics is the foundation of your material handling prevention program. Practical, concrete and totally transferable to your operations.

  • Lockout Tagout

     Duration: 40 minutes


    The sudden release of an energy source during installation, maintenance or repair work is still one of the main causes of serious work accidents. Therefore, energy control (whether electrical, thermal, gravitational, hydraulic or other) is a key element to performing work safely. This lockout e-learning training deals with fundamental principles, tools and methods used to isolate equipment from these energies, and to lock access to these sources to avoid any uncontrolled use.


    Objectives

    • Define lockout/tagout
    • Describe why hazardous energy is a problem
    • Differentiate between an “authorized” and “affected” employee
    • List and describe the six steps of an effective energy control program
    • Describe lockout hardware
    • Describe the training requirements for lockout tagout
    • Describe the role of the primary authorized employee during a group lockout
    • Describe the procedure for restarting affected equipment


  • Mental health, respect and violence prevention (7 topics)

    Average duration: 60 minutes

    7 separate trainings:

    - Foundations of Positive Mental Health

    - Mental Health in the Workplace Training for Managers

    - Road to Resilience

    - Respect at Work for Employees

    - Respect at Work for Managers

    - Workplace Violence Prevention for Managers

    - Workplace Violence Prevention for Employees


    The detailed course outline for each training is available on the training platform.



  • Office ergonomics everywhere

    Duration: 40 minutes


    Welcome to this training aimed at helping you in the ergonomic adjustment of your workstation, whether in the office, in telecommuting or in hybrid mode.


    During this training session, we will first present the ergonomic principles to be respected when working with a computer.

    then in a second step, how to apply these principles to the adjustment of different types of workstations or different equipment.

  • Overhead crane and rigging safety complete series

     Duration: 90 minutes


    40% of accidents involving cranes and rigging involve a load loss, the consequences of which are often dramatic. Operators are required to ensure the operational integrity of their equipment, to control the various operating maneuvers and to apply the best rigging practices when lifting loads. This online training covers three subjects: • Hoisting equipment (overhead traveling crane) • Safe rigging • Rigging signals


    Objectives

    Identify and describe the elements that ensure safe operation of lifting devices, including:


    • Basic safety concepts for cranes (components and inspection)
    • Basic safety concepts relating to lifting operations, including the notions of load capacity and coordination between the persons involved
    • Requirements for rigging (choice, inspection, appropriate use)
    • Crane hand signals

  • Overhead crane safety

     Duration: 35 minutes


    Overhead travelling cranes and cranes are devices used to lift and move heavy loads. Due to their high power, lifting devices can be the most dangerous equipment on a job site. Every year in Canada, hoisting accidents result in hundreds of injuries, dozens of deaths and millions of dollars in property damage.


    Objectives

    • Identify and describe the three main types of industrial cranes
    • Identify two types of controllers
    • List the three things that must be verified before a lift
    • Define and describe rigging and slings
    • Describe basic safety inspections for overhead industrial cranes, their components, and rigging
    • Describe guidelines for personal protective equipment when working around cranes
    • List the three things that factor into load capacity
    • Describe how the sling angle can affect rigging
    • Describe safe procedures for lifting, moving, and setting down a load
    • Describe guidelines for operating a crane near people

  • Personal protective equipment

     Duration: 40 minutes


    We regularly hear about a person who loses his sight, hearing, a finger, toes or even worse, their life, just to save a few seconds of work. Yes, sometimes it may be uncomfortable or annoying, but wearing a personal protective equipment (PPE) is definitely better than these types of consequences. This online training deals with head, eye, ear, hand and other body parts protection.


    Objectives

    • Identify various types of personal protective equipment
    • State the intended purpose for different types of personal protective equipment
    • Describe specific personal protective equipment required for certain work conditions and hazards
    • Identify appropriate personal protective equipment for a given environment or task
    • Differentiate between subclasses of a given type of personal protective equipment and define their limits of protection


  • Respiratory protection

     Duration: 30 minutes


    Airways are threatened when the air contains pollutant particles in the form of dust, gas, smoke or biological contaminants or when the environment lacks oxygen. Through this online training, the worker will understand the importance of using respiratory protection to preserve the respiratory tract and overall health.


    Objectives

    • Explain what a respirator is
    • Identify hazardous environments
    • Explain the difference: air purifying vs. air supply respirators, loose-fitting vs. tight-fitting respirators
    • Explain the proper use of respirators in the hierarchy of controls
    • Identify three factors to consider when selecting the proper respirator
    • Explain assigned protection factor
    • Explain cleaning, inspection, maintenance and storage procedures and their importance
    • Explain the employee’s responsibility for safe respirator use


  • Scaffolding

     Duration: 45 minutes


    There are many risks associated with erecting and stabilizing a scaffold, and this requires advanced technical knowledge and flawless work management. Through this online training, the worker will be informed about the safe work practices associated with the use of scaffolding.


    Objectives

    • Identify the main types of supported scaffolds
    • List the risks associated with working on or near scaffolding
    • List the main causes of scaffold injuries
    • List scaffold training requirements
    • List important safety regulations
    • Identify and describe safe principles of supported scaffold assembly
    • Describe safe work practices on supported scaffolds
    • Describe fall prevention and protection for working on scaffolds


  • Slips, trips and falls

     Duration: 30 minutes


    The number of “stupid” accidents that result from slipping, tripping or losing balance is amazing and worrisome, especially since they can sometimes have serious consequences. This online training addresses the main causes of falls, slips and loss of balance, as well as ways to prevent them.


    Objectives

    • Define “slips,” “trips” and “falls”
    • Identify common causes of slips, trips and falls
    • Identify ways to avoid slips, trips and falls, including proper housekeeping procedures
    • List tips for walking on slippery surfaces, on stairs and in bad weather
    • List proper procedures for the use, placement and care of ladders
    • Describe steps to take when a slip, trip, or fall hazard has been identified
    • Describe first aid steps for slip, trip, and fall injuries
  • Transportation of dangerous goods (TDG)

     Duration: 1 hour 30 minutes


    A dynamic and interactive training course created in compliance with the law and regulations on the transport of dangerous goods. This training allows the participant to learn about TDG or to update their knowledge. This training can be taken with any recent Internet browser, 24 hours a day, 7 days a week, and without the presence of a trainer.


    Objectives

    • Briefly describe the main elements that are covered by the TDG Regulations, such as classes, identification system, emergency response plan, etc.
    • Identify, in the regulations, information on hazardous materials and related requirements.
    • Distinguish the respective responsibilities of the different stakeholders.
    • Familiarize yourself with the transport documentation.


  • WHMIS (Workplace Hazardous Materials Information System)

     Duration: 1 hour


    WHMIS/GHS training in e-learning is an interactive and dynamic course based on scenarios where the participant will have to investigate on accidents related to the use of hazardous material. The participant will have to answer quizzes, categorize products, etc. Can you discover the causes of the accident? Become an investigator! This training can be done with any recent Internet browser, 24/7, and without a trainer.


    Objectives

    • Communicate danger signals
    • Understand label requirements
    • Know how to read the information on material safety data sheets
    • Ensure that all participants are able to understand the information regarding hazardous material, according to the current WHMIS or the harmonised GHS

On-site training or virtual mode

  • Accident investigation and analysis

     Duration: 4 hours


    Based on a mock situation, participants will take a step-by-step approach to identifying the facts (investigation) and the various causes (analysis) of the accident. Investigation and analysis are critical to determining the corrective measures that will prevent the same or similar incidents in the future. 


    During this course we answer a number of questions:


    • What is the committee’s role and mandate in the organization?
    • When should an incident be investigated?
    • Who should take part in the investigation and analysis?
    • What are the key steps?
    • What types of causes should we look for?
    • What are the best practices?
    • How should witness interviews be handled?
    • What are the critical components of an AIA report?
  • Administrative management of claims

     Duration: 4 hours


    At the end of this course, you’ll be able to roll out an efficient procedure for processing CNESST claims. You’ll also have a good understanding of the key elements involved in determining which actions will have the best impact on your organization and will help workers return to work. 


    During this course we answer a number of questions:


    • Do we have an efficient and appropriate claims processing procedure? 
    • What are the key elements in claims analysis? 
    • How can we indicate opposition to claim eligibility?
    • What actions can we take to limit the impact on both our organization and the employee? 
    • What are the best-in-class return-to-work practices?
    • What are the rights and obligations of each party?


  • Confined space (creation of a procedure)

     Duration: 3 hours


    By the end of this course you will be able to develop and apply a procedure for working in confined spaces. This session reviews all of your obligations and the standards you need to meet.


    During this course we answer a number of questions:


    • What are the confined spaces in our workplace? 
    • What are the hazards of working in confined spaces?
    • How can we measure them?
    • What standards do we need to meet?
    • What are the steps involved in entering a confined space?
    • Do we have the right protective equipment to proceed safely?
    • What are the components of a procedure for entering a confined space safely?
    • What other procedures should we be applying?
    • What are the roles and responsibilities of each party in the organization? 
  • Effective OHS Committee: Best Practices

     Duration: 4 hours


    Whether you’re setting up your committee or want to review and improve how it operates, this course brings together committee members so they can determine their rules of operation based on best practices.


    During this course we answer a number of questions:


    • What is the committee’s real role and mandate in the organization?
    • What are safety and prevention activities and what actions should the committee take?
    • What are best practices for meetings?
    • What is an appropriate division of tasks among committee members?
    • What are effective modes of communication and follow-up for meetings?
  • Harassment in the Workplace: Prevent and Stop

     Duration: 4 hours (manager version) 2 hours (employee version)


    Learn how to identify the signs of possible harassment in order to take prompt and effective action. This course will show you how to decide on and implement appropriate measures to stop and prevent situations of harassment. 


    During this course we answer a number of questions: 


    • Is it really a situation of harassment according to the law? 
    • What are the steps in an internal reporting procedure and how should the employer handle it? 
    • What are the steps in the processing of a complaint by the CNESST?  
    • How can harassment be prevented? What do I need to do to stop harassment? 
    • What are the rights and obligations of each party? 
  • Lockout / tagout procedure

     Duration: 4 hours


    By the end of this course, you will be able to develop and apply a lockout/tagout procedure for your equipment. The review covers every aspect of the issue so that you can meet your obligations and applicable standards. It includes a practical section where you apply what you have learned. 


    During this course we answer a number of questions:


    • What standards do we need to meet? 
    • What are the hazardous energies in our workplace? 
    • What are the steps in a single or multiple lockout/tagout? 
    • Do we have the equipment we need to do it right? 
    • What are the components of a lockout/tagout procedure? 
    • When do we need to lock out equipment?
    • What are the roles and responsibilities of each party in the organization? 
  • Temporary assignment: best practices

     Duration: 2 hours


    Not only does temporary assignment give the organization better control over the cost of a workplace incident, it also helps the injured employee make adjustments and return to work more safely. This course will help you develop or review your return-to-work strategy for employees who have suffered a workplace accident.  ; 


    During this course we answer a number of questions:


    • How do we develop an effective return-to-work plan? 
    • Can I assign any task whatever? 
    • How are the proposed duties presented to the treating physician? 
    • What are the winning conditions that will ensure the employee’s cooperation? 
    • Can a worker object to the proposed assignmen
  • WHMIS (Workplace Hazardous Materials Information System)

     Duration: 2 hours


    Every organization has hazardous products – often many more than they think – that are regulated under the WHMIS 2015 system. This course helps participants become more familiar with the WHMIS system components and teaches them how to protect themselves better by using, handling and storing hazardous products safely! 


    During this course we answer a number of questions;


    • Does our organization comply with WHMIS 2015 requirements?
    • Are our products stored properly?
    • Does our product labelling follow the regulations?
    • What safety equipment should be used with hazardous products? ;
    • Do I have to prepare safety data sheets?
    • Are our safety data sheets up to date?  
    • How do I read and understand a safety data sheet?
    • What role should the new OHS committee play in WHMIS system management?  


  • Work at heights

     Duration: 4 hours


    Take the right steps to reduce fall hazards in your operations. This course sets out your key obligations with respect to meeting the CNESST Zero Tolerance requirements. 


    During this course we answer a number of questions: 


    • What are the main causes of falls? 
    • Do we have all the equipment we need to protect our workers from fall hazards?
    • What are the components of a good fall prevention action plan?
    • What standards do we need to meet? 
    • How do we inspect fall-arrest equipment properly? 
    • What’s the right way to wear a fall-arrest harness?
    • What are the roles and responsibilities of each party in the organization?
  • Workers and OHS

     Duration: 2 hours


    The purpose of this course is to make your workers clearly aware of the benefits of paying close attention to safety. Getting your workers involved in safety activities is an effective way to get them to adopt safer behaviours. 


    During this course we answer a number of questions: 


    • What are the rights and obligations of workers? 
    • How do they contribute to safety? 
    • What are the risks, from their point of view? 
    • Do they have suggestions for corrective measures?  

Webinars

  • Accident investigation and analysis: best practices

     Duration: 90 minutes


    Want to learn more about the key actions to be taken in OHS management? You don't have a lot of time to devote to your training? Do you want to protect yourself from potential lawsuits?


    Content :  

    • Know the steps of an accident investigation and analysis
    • How did it happen?
    • Why are these risks present?
    • Identify and give examples of the categories of risks in the workplace
    • Choose among the types of solutions
    • Are the data sheets up to date? Make the participant aware of the importance of controlling and maintaining a safe work environment
  • WHMIS (Workplace Hazardous Materials Information System)

     Duration: 90 minutes


    Want to know more about managing the risks associated with the use of hazardous products? Do you want to understand WHMIS to ensure that appropriate and adequate preventive measures are put in place?


    Content :  

    • Know the characteristics of the new WHMIS
    • Recognize classes and pictograms associated with products
    • Distinguer les caractéristiques des étiquettes et des fiches de données de sécurité
    • Distinguishing between the characteristics of labels and safety data sheets
    • Know the roles and responsibilities of each in the implementation and maintenance of WHMIS
    • Are our safety data sheets up to date?Raise awareness of the importance of protecting oneself and opting for safe work methods
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